Help and Support Channels

  • 1 hour ticket response time
  • A 1–hour Inquiry Resolution Guarantee

  • Each ticket you send to our technical support Dept will be handled in approximately 60 mins. All standard requests are going to be addressed as quickly as possible. Nonetheless, if the support question you have sent requires help from an experienced technician, we are going to address the ticket to him and will let you know about the delay.

  • Top quality support service
  • Top–quality Client Support Service

  • We are on line for you 24 hours a day to offer guidance and technical support as well as to assist you with any trouble that you could possibly stumble upon while you are organizing your virtual server. We are able to assist you with all pre–configured packages, including your Operating System, server admin panel (with respect to the VPS type) and the Web Control Panel made completely by our developers.

  • Intuitive help center
  • An Intuitive Help Zone

  • In the Web Control Panel that will come free–of–charge in your virtual server, you will discover an instructive Help section, containing all you should be informed on when managing your internet sites and apps. We have added a wide range of how to reports and video tutorials that illustrate the important site management duties in an easy to read fashion.