1 hour ticket response
We are specialized in offering a swift and accurate reply to each customer support ticket posted by a customer. Our professional help desk team members will examine your inquiry and will offer you the most effective option. We offer a 1–hour response time guarantee for all tickets. Actually, our average support ticket response time has proved to be 20 minutes.
A Top–Quality Client Support Service
We’ve got a team of web hosting support professionals who are eager to answer all your requests whenever you require support. Most of our help desk team members have lots of years of experience in the Linux shared web hosting sphere, so you can constantly depend on prompt and exhaustive answers to your questions.
An Easy–to–Browse Help Center
Included in the Web Control Panel is an easy–to–navigate Help section, which features different information sources. You can search through a routinely updated knowledge base offering web hosting account management articles and web site management articles, watch the step–by–step video tutorials or check our F.A.Q. repository.