Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • We provide a 1–hour reaction warranty with all of our Linux shared web hosting packages, meaning each support request you email is going to be replied to in only 1 hour max. Our support staff members are taught to rapidly correct any situation and to present you with well–timed advice on any situation that you may have.

  • Top quality support service

  • A Top–quality Support Service

  • You can easlily email us 24x7x365 with any issue you could have relating to our products. We have consultants present everyday to give you assistance any time needed. You’re able to use the ticketing system or send us an e–mail anytime, or you can pick up the telephone or make use of the live chat within business hours.

  • Intuitive help center

  • An Intuitive Help Section

  • Our Control Panel presents a substantial knowledge base that’s integrated into all sections. In each area, you’ll find a Help button that will load for you a group of step–by–step courses on how to work with a certain feature or accomplish a particular action. Moreover, we have produced short training online videos so its possible to get a better idea of the Control Panel’s interface.