Support Channels

  • 1 hour ticket response time

  • An Easy–to–Navigate Help Center

  • In the Web Control Panel you can find an in–depth Help Center section offering numerous how–to articles and frequently asked questions. They are contributed by our support team of skilled technicians. Simply fill in your question and our clever software will show you the best possible answer.

  • Top quality support service

  • Instructional Video Clips

  • We have compiled a collection of instructional video tutorials that detailedly display how to address a typical issue connected to your Linux shared web hosting account. You can find the tutorial videos in the Help section.

  • Intuitive help center

  • A 60–Minute Response Time Guarantee

  • We back up all semi–dedicated servers with a 24x7x365 customer service and a 1–hour ticket response time guarantee. Our competent technicians will be available to you 24–7–365 to answer your queries and to resolve any issue that you may have. Just send a support ticket from the Help section and we will respond back to you in a flash.