Service Uptime Guarantee
What precisely is included in the service uptime guarantee and why is it so essential when you select your hosting service provider?
Typically users check out only the features they'll get with a particular shared web hosting plan and forget something just as critical - the service uptime. As efficient as a plan could be, common downtimes could lead to lower search engine rankings and lost customers no matter what the explanation for them might be. Of course, not a lot of people would come back to a site that's not available 50 % of the time, not mentioning the misused money if you've invested in a marketing campaign. That is why, if you buy a new web hosting solution, you should ensure that the service is going to be stable and your sites will be online constantly. This means more traffic, or in case that you have an online store, for instance, greater uptime means more satisfied clients.
Service Uptime Guarantee in Shared Web Hosting
Our shared web hosting packages include a 99.9% service uptime guarantee. We can easily reach that goal by using a cutting-edge cloud hosting platform where each individual service (files, emails, databases, and so on.) has its own cluster of machines. We do not run everything on one machine as most companies do, so we have pretty much wiped out the downtime of any service and even in peak times we can balance the load between web servers for the best achievable performance of your internet websites. If one server fails, the other ones in the cluster will take over to enable continuous functioning of the sites. To avoid infrastructural issues, our hosting server facilities use effective diesel backup generators and a number of independent Internet providers as to make sure that targeted traffic will be able to reach your internet sites no matter what. We also have a group of knowledgeable admins keeping track of the web servers 24/7/365.
- Service Uptime Guarantee in Semi-dedicated HostingWe guarantee 99.9% uptime for each and every semi-dedicated server package purchased through our company. Forget about your site being offline for some reason as we use a top-notch cloud web hosting platform with a custom-built load balancing system. Instead of handling everything on a single server and risking one service to take everything down, we have now spread the numerous services among their own sets of servers. In other words, your databases, files, e-mails, statistics, and so on, are handled by separate clusters, hence the failure of one machine has no effect on the overall service or on your sites. A variety of backbone Internet providers and diesel backup generators guarantee that infrastructural problems are not going to affect your Internet sites either. We've got software and hardware firewalls and a qualified team of administrators to monitor the incoming and outgoing traffic and to respond to any software issue 24/7.
- Service Uptime Guarantee in VPSOur Virtual Private Server packages feature a 99.9% uptime warranty. The stability and availability of the service is ensured by a number of Internet providers and diesel-powered backup generators. In addition, we use new hardware for the physical hosting servers in which the VPS accounts are set up to prevent any chance of hardware malfunction and every part has been tested thoroughly. The integrity of your data is ensured by using enterprise-level hard disk drives working in RAID and the uptime warranty time includes all routine maintenance procedures, so your websites shall be operating practically without any disturbances. Our expert administrators will resolve instantly any software issue that may appear, so even if there is an issue with another virtual private server account on the physical server, your VPS isn't going to be affected. The server uptime is listed on our internet site and not hidden in our Terms of Service given that we can keep our promise and provide you with an incredibly reliable hosting service.
- Service Uptime Guarantee in Dedicated HostingAll of our dedicated solutions include a 99.9% web server and network uptime warranty and routine maintenance procedures are part of the other .01% of the time. We check out every single server diligently before we hand it over to the client and we use new hardware components to avoid any prospect of hardware failures. Any unforeseen software troubles will be resolved right away by our system administrators as they keep an eye on all hosting servers 24/7. To prevent infrastructural issues, our data center in the downtown area of Chicago takes advantage of powerful diesel backup generators, while the connection to the web servers is ensured by redundant fiber lines from various backbone Internet providers. To be on the safe side, we have software and hardware firewalls, so even if your web sites are flooded, we can respond instantly and filter the unwanted traffic before it reaches your dedicated server and disrupts the proper functioning of your web sites.
- Service Uptime Guarantee in Semi-dedicated Hosting