A live chat is among the many channels of communication provided by some website hosting companies as a part of their support service. Depending on the provider, the chat is used for pre-sales, billing and/or tech assistance. This method of communication is faster as compared to a support ticket and it'll make it much less likely to misspell or misunderstand something in comparison to a phone call with an agent. Furthermore, when the trouble that you have needs some time to be investigated and dealt with, you'll be able to do something else at the same time instead of just waiting, as you'd have to do if you call. You can also employ a live chat assistance service without spending a dime as long as you have web accessibility even if your hosting provider is situated in another country and they don't have a local phone number that you can call.
Live Chat Support in Shared Web Hosting
We provide a live chat assistance service for all of the Linux shared web hosting
that we offer and we can assist you with almost everything live. If you don't have an account with us yet, we can provide you with more information about the plans so as to help you to get the most appropriate package. In case you are an active customer, we can assist you with any billing or general matter and even with lots of common technical problems, for example an e-mail address installation in a desktop email client. In case you are unable to call us for some reason or you're in some country where we do not have a local phone number, our live chat will be the best choice to contact us. Certainly, some issues need longer time to investigate and test, therefore you will need to open a ticket to our technicians, still, we will save you time and assist you with lots of issues on the chat.
Live Chat Support in Semi-dedicated Hosting
The live chat support service that we provide is online every single day, even on holidays and weekends. It is one of the best ways to learn more information about our Linux semi-dedicated hosting
in case you do not have an account yet or to get some problem resolved if you're a customer and our customer support representatives will help you promptly regardless of the time of the day you join our chat. If you wonder which plan is better for your websites, if you need advice whether you should obtain a particular upgrade and how to obtain it or if you have problems installing an email account on your PC, you can get in touch with us and we'll provide you with the necessary details at once. The live chat is available even after our telephone lines go off for the day, therefore when you have an account with us, you can rest assured that you will always benefit from prompt assistance with any kind of question or problem that comes up.