A 99.9% Server Uptime
Our shared web hosting platform is based on a steady, high–end hardware configuration and a strongly tweaked variation of Linux. So, regardless of what your web site is, or how many web site visitors you have, or even in case there’s a DoS assault, our machines will stay up and your websites will remain visible online.
Our Linux shared web hosting plans come with a 99.9% server uptime guarantee. And no matter which datacenter you pick, our guarantee remains unchanged.
A 99.9% Network Uptime
If you’d like to deliver a premium hosting service, you can scarcely lean on the default network configuration in a datacenter. We have set up our very own custom network in an attempt to ensure a faster–than–the–speed–of–light connection speed with the rest of the world.
And because of this, irrespective of which datacenter facilities you pick: our data center in USA, our data center in United Kingdom, in our data center in Finland, in our data center in East Europe or our data center in Australia, you can enjoy an assured 99.9% network uptime. And this uptime guarantee applies to all hosting packages offered in each datacenter.
A 30–Day Money–Back Guarantee
While we have given our best to reduce all possible risks with our cloud hosting packages and while we provide outstanding technical support, there are times when the customer is just not content with what we have to offer. Or he has to switch to a more powerful web hosting service, like a virtual private server or even a dedicated hosting server.
This is why we offer a 30–day money–back guarantee with all our cloud hosting packages, no questions asked. If you are not fully happy, we will give you a full refund.
24/7 Technical Support
If you happen to manage a web hosting company, your tech engineers are of prime importance. This is the reason why we’ve diligently chosen a highly skillful group of technical support engineers, each with lots of years of training behind his back. Thanks to them, we offer 24x7 support with each of our hosting services.
And not only that, our company offers a 1–hour response time guarantee. All tickets are answered in under one hour and our average ticket response time is well under 20 minutes!